Shipping Policy

Shipping Information

We carefully prepare each order so it arrives clearly, safely, and with care.

Processing time depends on the type of item ordered.

Ready-to-ship items: Usually processed within 2-3 business days.
Personalized or engraved items: Usually processed within 5-7 business days.

Processing time does not include shipping transit time.

Estimated delivery times after dispatch are as follows:

Delivery times are estimates and may vary due to customs, local carriers, holidays, weather, or seasonal delays.

Shipping costs are shown at checkout before payment is completed.

Free Standard Shipping: Available on orders over $50 USD.
Orders below $50 USD: Shipping costs are calculated based on destination and order contents.

International orders may be subject to customs duties, import taxes, or local handling fees.

Customer Responsibility: These charges are the responsibility of the customer.
Important Note: We do not control or predict customs charges applied by your country or region.

When tracking is available, you will receive a shipping confirmation email with tracking details after your order has been dispatched.

If your package is delayed, lost, or arrives with a delivery issue, please contact support@abigalecrafts.com.

Delivered but not received: Please first contact your local carrier.
Further assistance: If you still need help, email us and we will do our best to assist.

Please make sure your shipping address is correct before placing your order.

Incorrect Address: If a parcel is returned because of an incorrect address provided by the customer, re-shipping costs are the responsibility of the customer.
Unclaimed Package: If a parcel is returned because it was unclaimed, re-shipping costs are the responsibility of the customer.

For shipping questions, please contact support@abigalecrafts.com.